FAQ
FAQ: Gold Loan LOS/LMS and NBFC Lending Software
Frequently searched questions about vault custody workflow controls, compliance readiness, and operational fit for secured lending teams.
Gold Loan LOS/LMS FAQ for NBFC Lending Teams
Answers on onboarding, KYC, disbursal controls, custody workflows, repayments, defaults, compliance, and integrations.
+What is LendSphere?
LendSphere is a secured lending LOS/LMS platform that helps lenders run the full loan lifecycle, from onboarding and KYC to disbursal, repayment, and closure.
+Who is LendSphere built for?
It is designed for NBFCs, lending companies, and branch-led secured lending operations.
+What loan journeys does LendSphere support?
It supports borrower onboarding, PAN and Aadhaar KYC, application and pledge capture, underwriting, document signing, disbursal approvals, servicing, and closure.
+Does LendSphere support gold and silver-backed lending?
Yes. It supports secured lending against pledged collateral with valuation, custody, and release workflows.
+How does disbursal approval work?
LendSphere supports maker-checker controls so request creation and approval are handled by different users.
+Can we manage pledged collateral custody in branches and vaults?
Yes. The platform includes custody intake, vault movement, confirmation steps, and release queue workflows.
+Does LendSphere support document generation and eSign?
Yes. Required loan documents can be generated and tracked, with signing workflows before disbursal and release.
+How are repayments and overdue accounts handled?
The system supports repayment posting, interest accrual, overdue tracking, and collections workflows.
+What happens if a loan defaults?
LendSphere supports NPA-stage handling, including auction and write-off process flows with approvals and auditability.
+How is data security handled?
The platform includes tenant isolation, branch-scoped access, role-based permissions, and tamper-evident audit trails.
+Is LendSphere suitable for multi-branch operations?
Yes. It is built for branch-oriented teams with controls and workflows across operations, underwriting, vault, and collections.
+How long does implementation take?
Go-live time depends on your integrations, process configuration, and data migration scope. Most teams start with a scoped rollout first.
+Can LendSphere integrate with existing systems?
Yes. API-based integration is supported for systems like KYC providers, communications, and accounting or CBS layers.
+How can we get a demo?
Contact us with your branch count, loan products, and current process so we can run a tailored walkthrough.